Data Protection

Onexbat Privacy Policy — Our firm commitment to protecting your personal data

We take the security of your personal data at Onexbat very seriously. This page clearly explains what data we collect, why we collect it, where it is stored, and how we keep it safe.

Last Updated: January 1, 2026 Language: English Reading time: ~8 minutes

Our Core Data Protection Commitments

How Onexbat Protects Your Privacy

SSL Encryption

Every transaction and login session is protected with 256-bit SSL encryption. No third party can access your data.

Secure Data Storage

Your data is stored on internationally certified secure servers, with regular security audits conducted.

Data Is Never Sold

Onexbat never sells your personal data to advertisers or third parties.

Minimal Data Collection

Only the data necessary to operate the service is collected — nothing more.

Your Controls

You may view, correct, or request deletion of your data at any time.

Spam-Free Communication

Your email or phone number is never used to send marketing messages without your consent.

When you create an account or use the onexbat platform, we collect certain information. This Privacy Policy is fully transparent about what that information is and how it's used. We believe your data belongs to you — we only use it to provide you with the best possible service.

This policy applies to the onexbat website and all associated services. By using the platform, you are considered to have automatically agreed to this policy.

1

What Data Is Collected

We collect two types of data — what you provide directly, and what is collected automatically as you use the platform.

What You Provide Directly

Data Type When It's Collected Why It's Needed
Full Name At Registration To verify account identity
Mobile Number During Registration & Payment For OTP Verification & Payment Processing
Email Address At Registration For Account Notifications & Recovery
Date of Birth At Registration To Verify Age (18+)
National ID / Passport For KYC Verification For Final Identity & Age Verification
Payment Information Deposits & Withdrawals To process financial transactions

Automatically Collected Information

  • IP Address & Device Type
  • Browser Type & Version
  • Which pages you visited on the platform and how long you spent on them
  • Games played and betting history
  • Login time and location (at the district level)
2

Purpose of Data Collection

The information we collect is used solely for the purposes listed below — nothing more.

  • Account Management: For creating your profile, securing your login, and managing account activity.
  • Payment Processing: To process deposits and withdrawals securely.
  • Legal Obligations: To meet KYC, AML (Anti-Money Laundering), and other regulatory requirements.
  • Fraud Prevention: To detect suspicious activity and protect both the platform and its users.
  • Service Improvement: To analyze which features are used most and improve the platform accordingly.
  • Customer Support: To resolve your complaints or issues promptly.
  • Personalized Experience: To show you games and offers tailored to your preferences (you can opt out at any time).
3

Data Sharing Policy

Onexbat never sells your personal data. However, limited information may be shared with specific parties as necessary to operate our services.

  • Payment Processor: Only the information necessary to process transactions via bKash, Nagad, or Rocket is shared.
  • Legal Authorities: Data may be required to be disclosed in response to a court order or government investigation.
  • Technology Partners: Technology companies whose services are used to operate the platform are required to comply with our privacy policy.
  • Security Experts: Third-party security experts may be engaged to investigate cyberattacks or fraud.

For any sharing of your data beyond the purposes listed above, we will obtain your consent beforehand.

5

Cookies & Tracking

Onexbat uses cookies to improve your browsing experience. Cookies are small files stored in your browser that help make your next visit smoother.

  • Essential Cookies: To keep your login session active and secure. These cannot be disabled.
  • Functional Cookies: To remember your language preferences, game settings, and account details.
  • Analytics Cookies: To understand which pages are used most — fully anonymized.

You can manage cookies through your browser settings. Please note, however, that disabling essential cookies may affect the functionality of certain features on the platform.

5

Data Retention Period

We do not retain your data indefinitely. Each type of data has a defined retention period.

  • Active account data: retained for as long as the account remains active.
  • Closed account data: retained for up to 5 years after closure (as required by legal obligations).
  • Financial transaction records: 7 years (as required by Anti-Money Laundering laws).
  • Support conversations: 2 years.
  • Analytics data (anonymized): indefinitely.

Once the retention period ends, data is securely deleted or anonymized.

6

Your Rights

You have several important rights over your personal data. Onexbat fully respects those rights.

Right to Access Your Data

You can request to know what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data unless we are required to retain it by law.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

The right to download your data and use it with another service.

Right to Object

You can object to marketing communications or profiling at any time.

To exercise any of these rights, email us at support@onexbat.ws. We will respond within 30 days.

7

Security Measures

To protect your data, Onexbat has put both technical and organizational security measures in place.

  • 256-bit SSL/TLS encryption applied to all connections.
  • Passwords are never stored in plain text — only in hashed form.
  • Two-factor authentication (2FA) is available on all accounts.
  • Regular security audits and penetration testing.
  • Automatic alerts and account lockout in the event of suspicious login activity.
  • Staff are granted access only to the data they need.

Keep in mind, though, that no one can guarantee 100% security on the internet. It's equally important to keep your password strong and never share it with anyone.

8

Children's Privacy

Onexbat strictly does not serve anyone under the age of 18. We do not knowingly collect personal data from minors.

  • Age verification is mandatory at the time of registration.
  • If a minor opens an account, it will be closed immediately.
  • If it is found that data from a minor has been collected, it will be deleted immediately.

If you become aware that a minor is using your account or a family member's account, please contact our support team immediately.

9

Policy Updates

Onexbat may update this Privacy Policy from time to time. When changes are made, the revised date will be reflected on this page, and you will be notified via email or SMS for any significant updates.

  • The date of the latest update will always be visible at the top of the page.
  • For major changes, 30 days' notice will be provided in advance.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
10

Contact Us

If you have any questions or requests regarding our Privacy Policy, please get in touch. We're always here to help.

Email
support@onexbat.ws
Live Chat
24/7 Support in Bangla
Response Time
Up to 30 Days

By reading this Privacy Policy and using Onexbat, you agree to all the terms outlined herein. For more details, please visit our Terms & Conditions View Page.

Your Data Is Safe — Join Now

Your privacy is our top priority at Onexbat. Register with confidence and enjoy a safe gaming experience.

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