Onexbat Terms & Conditions — Complete Guide to Using the Platform

Before creating an account on Onexbat, you must confirm that you meet all the required conditions. If any condition is not met, you are not eligible to use the platform and Onexbat reserves the right to close your account at any time.

• You must be at least 18 years of age.
• You are registering voluntarily and entirely of your own free will.
• All information provided must be truthful, accurate, and your own.
• Online gaming must not be legally prohibited in your country or region.
• Only one account may be registered per device or per household.
• You have not previously been banned by Onexbat.

Your Onexbat account is entirely your responsibility. Keep your login credentials, password, and verification codes confidential. If you notice any unauthorized access or suspicious activity on your account, notify our support team immediately.

• Account login credentials must not be shared with anyone else.
• Selling, transferring, or renting your account to another person is strictly prohibited.
• Keep your password strong and change it regularly.
• Contact Onexbat's support team for any changes to your account.
• Withdrawal access may be restricted until KYC verification is completed.

KYC (Know Your Customer) verification may require a photo of your national ID or passport. This is for your protection and to meet international anti-money laundering standards.

Onexbat supports deposits via bKash, Nagad, and Rocket. Deposits are generally instant and no additional fees are charged. However, please keep the following in mind.

• The minimum deposit amount is ৳100.
• The mobile banking number used for deposits must be registered in your own name.
• Funds sent from another person's account will not be accepted or held.
• If a duplicate payment occurs on the same transaction, the excess amount will be refunded.
• Onexbat will never ask you to send payments directly to a personal number — always use official channels only.

Withdrawing your winnings from Onexbat is quick and straightforward. However, a verification process must be completed before any withdrawal is approved — this is in place to keep your funds secure.

• The minimum withdrawal amount is ৳300.
• Withdrawal requests are typically processed within 1–2 hours.
• Withdrawals must be made using the same method that was used for the deposit.
• Large withdrawals may take additional time to process if KYC verification has not been completed.
• Onexbat reserves the right to place a hold on withdrawals if suspicious activity is detected.
• Wagering requirements must be met before bonus funds can be withdrawn.

If you wish to cancel a withdrawal request, contact support before processing begins. Once the process has started, cancellation may no longer be possible.

All betting on Onexbat is conducted fairly and impartially. Each game and betting market has its own rules, which are clearly stated before play begins.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If an event is cancelled or suspended, the bet will be voided and the original stake returned.
• If incorrect odds are displayed due to a technical error, Onexbat reserves the right to make corrections.
• Any unusual betting patterns may result in bets being reviewed or voided.
• Involvement in match-fixing activities related to Sports Betting will result in a permanent ban.
• Casino games use RNG technology — all outcomes are completely random.

Onexbat regularly offers a variety of bonuses and promotions. Each offer carries its own terms, and failure to meet those conditions may result in the bonus being forfeited.

• The welcome bonus is available only once, on your first deposit.
• The wagering requirements for each bonus are clearly stated on the bonus page.
• Bonus funds may not be valid for all games — restrictions may apply to specific games.
• If you withdraw before meeting the bonus wagering requirements, both the bonus and any associated winnings will be forfeited.
• Claiming bonuses across multiple accounts will be treated as fraud.
• Onexbat reserves the right to modify or cancel any bonus offer at any time.

VIP members are subject to separate terms under a dedicated bonus program. Visit the VIP page for full details on VIP tiers and benefits.

Onexbat believes gaming is a form of entertainment — not a source of addiction. We encourage all players to game responsibly and have support available for those who need it.

• Each account has the option to set a deposit limit.
• Session time limits can be set to help prevent excessive play.
• You can use the self-exclusion option to suspend your account for a set period of time.
• If signs of gaming addiction are identified, our support team will refer the player to a specialist.
• Ensure that minors cannot access a family member's account.

Onexbat reserves the right to close or suspend an account without notice in the following circumstances. Such decisions are final and deposited funds may not be returned in certain cases.

• Registering with false information.
• Operating multiple accounts.
• Attempting to access or hack another user's account.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Engaging in money laundering or any illegal financial activity.
• Threatening or harassing other users or staff members.

You may also close your account at any time. If you wish to do so, please withdraw any remaining balance first, then submit a closure request.

Onexbat treats your personal information with the utmost care. Your data is used solely for account management, KYC verification, and compliance with legal obligations.

• Your personal information is never sold to third parties.
• Limited information may be shared with necessary payment processors and legal authorities.
• You may request to view or correct your personal information.
• Visit our Privacy Policy page to learn more.

Onexbat is committed to delivering the highest quality of service. However, there may be circumstances beyond our control that cause disruptions.

• Onexbat is not liable for service disruptions caused by internet outages, power failures, or natural disasters.
• Onexbat is not directly liable for errors caused by third-party payment gateways.
• Wins and losses in betting are entirely the responsibility of the user.
• Game outcomes are determined by RNG — no staff member or authority can interfere with results.

In the event of a dispute, please contact Onexbat's support team first. We always aim for a friendly resolution.

• All complaints must be raised within 30 days. Claims submitted after this period may not be accepted.
• After a complaint is submitted, the support team will provide an initial response within 72 hours.
• For complex disputes, independent third-party mediation may be sought.
• The platform's decision shall be considered final unless a technical error is proven.

These terms and conditions constitute the entire agreement between Onexbat and the user, replacing any prior verbal or written agreements.

• These terms and conditions are written in Bengali, and the Bengali version shall take precedence.
• Onexbat may update these terms and conditions at any time. Changes will be published on the website.
• If any part of these terms is found to be invalid, the remaining provisions will continue to apply.
• Onexbat's failure to enforce any right does not constitute a waiver of that right.
• In matters of interpretation, Onexbat's decision regarding these terms shall be considered final.